Big rooms that need a reservation
When the dining room only works with a booking, the desk takes the party size, the time, the name, and the number. Staff confirm the table. Nobody is told they have a seat until a person says so.
Take the booking
Name, phone, party size, date, and time. If you are full, the desk can take a waitlist callback.
For exampleFour people want Friday at 7. The desk takes the name and number. If you are full, it offers the waitlist.
Answer from your list
Hours, parking, and menu questions you have approved. It does not invent a special or a price.
For exampleThey ask where to park. The desk reads the parking note you saved.
You confirm the table
The request lands on Bookings. A host or manager enters the time. Then the guest can get a recap.
For exampleFriday at 7 stays requested until the host confirms the table.
Through service
The line keeps answering while the floor is busy. Urgent calls transfer to the number you set.
For exampleThe dining room is full and the phone still answers. A caller who needs a person is offered your transfer number.
For example
For exampleFour people want a table Friday at 7. The desk takes the name and number. If you are full, it offers the waitlist. Staff confirm the table.
Same Callovyn desk as every other Canadian business. The industry is a profile, not a second product. Staff confirm before anyone is told they are booked. Public pages do not show prices.